Mattress Unboxing Instructions
All CHITA mattresses ship straight to your door rolled in a box. This allows for easy delivery and maneuvering in small spaces or carrying upstairs.*
Follow these simple steps:
Step 1: Unbox
Lay the box down. Carefully open one end of the box and pull out the mattress. Be sure not to cut the mattress inside.
Step 2: Remove Outer Plastic Layer
Look for the CHITA envelope. Inside you will find our mattress care guide and a safe opening tool. Use the safe opening tool to cut the outer layer of plastic.
Step 3: Unroll
Place the mattress on a flat surface and carefully unroll it.
Step 4: Remove Inner Plastic Layer
Use the safe opening tool to cut the inner layer of plastic.
Step 5: Expand & Enjoy
Allow up to 72 hours for your mattress to fully open, breathe and expand before use. Enjoy purrfect sleep with your CHITA mattress!
Note: It may take a few nights to get used to your new CHITA mattress with contour foam.
*We recommend using two people to carry the mattress.