If you have a CHITA account, you are already in! If not, you can create an account and Join our REWARDS program here.

Your points can be viewed on your Account Page or on our Rewards Page. If you are eligible to redeem your points for a reward this will be available to view at checkout.

Your points will be available in your account 10 days after you’ve made a purchase. Please note, you will not be eligible to receive points for any items that have been returned within 30 days of purchase.

CHITA Member points aren’t available to be claimed from orders prior to the launch of the rewards program. However, your tier status will factor in your annual spend.

The perks vary between each tier. We recommend checking out the different perks for each tier on our Rewards Page.

There is no minimum spend! You are able to use your rewards on the subtotal of any order you place, however in order to redeem a free product you do need to purchase at least one product.

You earn points each time you shop with us! You’ll earn 1 point for every 10 dollars you spend, plus bonus points on your birthday. You can also earn points by leaving a review after your purchase or sharing CHITA on social media. As you move through the tiers, you’ll unlock additional benefits.

Orders using a discount code are still eligible for a return. Click here to view our Returns Policy.

Contact customer service by emailing support@chitaliving.com and our team will be happy to assist you with merging your accounts.

Your points are valid for 1 year from the date you earned them.