Reviews

Based on 3188 reviews
88%
(2816)
11%
(361)
0%
(3)
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(8)
Gorgeous!

These are the perfect stools! The color is perfection and they are so comfortable! They were quick and easy to put together. Highly recommend!

Comfortable but defective

While the chair is comfortable when you first sit in it, you quickly start to realize that the build quality isn’t so great. In our case the USB-C port doesn’t work, despite checking all the wires underneath, trying multiple USB-C cables and devices, and I even checked in the port to make sure no debris was stuck in there. When you try and call the customer service Chita has listed on their website, it’s not even them. The number belongs to a central furniture replacement part company, not Chita. I emailed them last week and again today and tried the chatbot, but have yet to hear anything. Not too happy about this purchase or the lack of customer service based on the impression of good customer service portrayed on their site.

Dear Ryan, we apologize for any inconvenience caused. We have reported this issue to our customer service and product departments, and our customer service specialists will contact you via email ASAP to offer help.

Beautiful chairs!

Love the chairs, exactly as pictured. Great quality, easy to assemble and comfy!

Wren modern swivel chair- great addition

We recently moved and needed accent chairs to fill our long living room. We wanted something to swivel towards the fire place and light enough to pick up and move if need. These chairs came super fast, swivel easily and the linen color is beautiful. The chairs were packaged well and came in great Condition. Although we are still planning the rest of our room- we are considering adding and additional 2 wren chairs!

Nice, good looking chair

Chair seems solid, and was easy to assemble. Roughly 10 minutes assembly time. Price was fair, as well.

Love them!!! Great price! Great quality so far!!! For right in our budget and looks great!!

Henry Modern Swivel Chairs

Absolutely LOVE my Henry Modern Swivel chairs! High quality fabric, perfect color and size, so comfortable; every guest that comes over asks where I got them from. I was worried about ordering a piece of furniture online without testing it out; however, these chairs have exceeded my expectations!

Great chairs!

we are very pleased with the chairs. Once we received the first one I had to order another. Comfortable and love the fact that it swivels! Received quickly and had no issues. Would highly recommend.

Thank you Yolanda, such a lovely home!! And adorable pet hahaha, hope puppy loves our Tracee recliner too. :)

Great Chairs

I bought 2 chairs in Beach Velvet. They are the color of sand. Comfortable seat cushion. I added down back pillows for additional comfort and color.

Emmy Faux Leather Contemporary Counter Stool

I LOVE these stools! They are very sturdy, stylish & comfortable. There was 1 minor issue with a few blotches on the faux leather & the support, provided by Chita Living, was prompt, helpful & effective. I am VERY SATISFIED & will not hesitate to order other products in the future!!

Hi Bonnie, we really appreciate your review. The Emmy stools match so well with your counter!!

This is a very uniquely designed sofa with its caned sides. And because it sits slightly closer to the floor its perfect for cuddling up with your favorite book.

Elegant And High Quality Asher Swivel Barstools

We were totally impressed with these elegant and high quality Asher swivel barstools. They are super comfortable and sturdy and we are really pleased that we purchased them. We actually bought the Asher Dining chairs as well since we loved and we’re so impressed with the barstools.
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Perfect!

I love this chair! It is perfect for my smaller space livingroom. My brother who is 6'3" came to visit and he sat in it the entire time. It is so comfortable whether you are short or tall. It came well packaged and protected and ready to sit in after unwrapping. I got the dark gray velvet. The color is prefect and the fabric is soft.

Beautiful Swivel Chairs

Really happy with the purchase. They look beautiful in our seating area. We have a completely open concept and they flow right into the dining room. Really excellent quality for the price and super easy to unpack. Highly recommend!

Good looking and comfortable

Arrived on time packaged extremely well to prevent damage. Easy to assemble. Beautiful addition to my living room!

H
Kenna 2-Piece Modular Sofa (90")
Happy customer
Kenna 90”

I bought the Kenna 90” in dark gray and it’s exactly what I was hoping for! Looks great in the space and love the fabric. It goes well with the 2 Chita swivel chairs I purchase a few months ago. Delivery folks are also amazing!

Hi! We are so glad you like the Kenna Sofa, it looks even more comfy in your sweet home. ❤

Turned out nice after disappointing first Impression

I think I am one of the first purchasers of the Dalaney sofa as it was a pre-sale; got it with two ottomans and the Henry swivel chair. Why first impressions were not so good - didn't like the fact that the sofa came in pieces and I had to put it together like a kit; not that it was difficult it just comes across like an Ikea sofa rather than a high quality one. Also, all the cushions get packed in the bottom of the seats and come out quite crumpled and wrinkled. I've had the sofa now for more than a week, the cushions are a little better but I think I'll have to get a steamer to get some wrinkles out. The back of the sofa doesn't seal 100% and you can see the hardware through it; if against a wall, no problem I guess. Finally, the seat cushions are thick and sturdy enough, should be durable; the back and side are not as much so not sure how durable they will be. What I do like: the Henry chair & ottomans came in one piece each and are very well made, very sturdy, heavy - they are top quality, good cushioning, I really like the storage of the Ottomans, they are very well made. The framing of the sofa is also very well made, very sturdy. The material is nice as well; see pictures, it does all look very nice. I remain a little skeptical on the durability of the sofa cushions and like I said, I little disappointed in the kit type set-up but it's well described on the website so thats my issue.

Hi Richard, thank you for such a pertinent comment and for supporting CHITA LIVING. For the product packaging issue you mentioned, we will feedback with the product team, thank you for your valuable comments.

Comfortable chairs

Good quality chair. Easy to put together. No more than 5 minutes. They go well with any style.

Beware of returns and damaged product

Ordered bar stools and they shipped me an item that another customer had ruined/returned (return label was in box along with a baggie of screws). Box was all taped up and opened previously. Previous customer had ruined several legs (see picture). CHITA hasn't responded to my refund-return request. Impossible to get someone live (china company) and return process is horrible. Still haven't heard from them and filed a complaint with paypal hoping they stop payment. WOULD NOT RECOMMMEND BUYING ANYTHING FROM THEM.

Hi Daniel, we apologize for any inconvenience caused. We have responded to our customer service department about this issue and they will get back to you as soon as possible to offer help. Please keep an eye on your inbox for their response and thank you for your understanding.

Amazing nursery chair!

Absolutely love our chair! It’s perfect can’t wait to use it for our baby.. my boyfriend also likes it and he’s 6’2 says it’s still comfortable. It it’s not too big too small jusssst right- fits great in our tiny nursery. I was looking at a top brand for 2x the cost and SO glad we chose this one instead for half price. It’s leather- not environmentally friendly but love the look and it should last us a long time! Love the adjustable neck.. love the cushion.. upon initial purchase we couldn’t be happier but will update after use w/baby, highly recommend!

Hi Benjamin, thank you for your love of CHITA LIVING and for such a detailed review! Your support means the world to us, and we'd be honored if you could spread the love with your friends and family.

Amazing chairs

We have been searching for the perfect dining chairs for months. We homeschool and so we are at our table for hours every day doing work as well as eating meals. We needed chairs that were not only comfortable, but durable and good with stand for young kids! I am so glad I found CHITA and their Asher chairs! Not only are they large and comfortable, but they are also super durable and really well built! I’d order these again and again!

Great recliner

Nice color, comfortable chair. Nice reclining feature.

Comfortable and good looking

Got the 2 pack…had a few issues getting the bolts in chair 1 but 2nd chair was much easier! Received on time and packed very well with no damage upon opening. Very comfortable and we love the look.

Lovely Couch

Super comfortable couch. Material feels high quality, and it looks great in my space. One piece did come slightly broken, but customer service was quick to respond and resolve my issue.

Hi Kaleigh, thanks so much for your feedback! Lovely home. :)